The answers to your questions


EtthiQ menstrual panties

How do EtthiQ menstrual panties work?

EtthiQ menstrual panties are a revolution that gives you unlimited freedom. They are an alternative to ''traditional'' protection against not only periods, but also white discharge, light urinary leakage, lochia, etc. ....

It is like your usual lingerie but thanks to its absorbent layer of a few millimeters, it is able to absorb everything your body secretes and keeps you protected and dry for up to 12 hours.

What makes EtthiQ menstrual panties different?

EtthiQ period panties are… ethical! Hence our name 😊.

No chance our beautiful panties are made in low-cost factories with often dubious working conditions.

Our menstrual panties use materials from ecological sources certified by serious and very reputable international labels.

EtthiQ is a Quebec brand. All of our period panties are designed in Montreal. The production is then entrusted to a carefully selected European workshop, specialized in lingerie. It has prestigious certifications and is very environmentally conscious. In addition, it fosters happy employees.

Our eco-responsible commitment extends from the design of our products to the moment they end up in your hands. Your order will be prepared with love and shipped from Montreal in eco-responsible packaging.

What is the composition of EtthiQ menstrual panties?

EtthiQ menstrual panties are made of 3 different fabrics:
-GOTS certified organic cotton,
-tencel (made from LENZING™ certified eucalyptus fiber) naturally absorbent, hypoallergenic, anti-bacterial and anti-odour,
-waterproof and breathable fabric.

Our raw materials are of very high quality and come mainly from Italy, Spain and Portugal. They are all certified STANDARD 100 by OEKO-TEX®.

What is the absorbency of EtthiQ menstrual panties?

Our current models are suitable for very light, light and medium flows days.

They will also give you extra protection alongside other protection (like the cup or tampon) on heavy flow days for a stress-free day or night.

Does the absorbent part of EtthiQ menstrual panties have a ''diaper'' effect?

Absolutely not! The absorbent part is about 2mm thick (our testers told us they didn't even feel it). We assure you, you'll feel like you're wearing your usual underwear!

How long do EtthiQ period panties last?

Our menstrual panties have an average lifespan of 3 to 5 years depending on the care and love you give them (similar to your usual quality underwear).

A word of advice: Take care of them and they will pay you back!

Will I really save money by using EtthiQ period panties?

According to a Radio Canada article, women spend about 115$ a year on feminine hygiene protection. The purchase of 5 EtthiQ menstrual panties costs between $210 and $225 (excluding promotions and bundles) and lasts between 3 to 5 years.

So, over a period of 5 years, the cost using traditional sanitary protection would amount to $575 compared to $225 with our EtthiQ menstrual panties, a savings of $350. Impressive!

In addition, if you are in Quebec, you could obtain a grant on your purchase (more information here).

How do I get a grant for my purchase?

If you live in Quebec and want to take advantage of the grant program that reimburses up to 75% of your purchase of feminine hygiene products please consult the page here.

Will EtthiQ offer other sizes, colors, models in the future?

We do indeed have big plans and want to be able to offer you a wider selection so that everyone can find their ideal EtthiQ menstrual panties. We also intend on offering larger sizes to accommodate all body types. Do not hesitate to subscribe to our newsletter to stay in the loop or to write us if you have any suggestions.


How do I use my EtthiQ menstrual panties?

Using your menstrual panty is very simple! You wear it like any other underwear and let our innovative absorbent layer drain, absorb and retain your menstrual flow.

If this is your very first use, we advise you to try it on a day when you are comfortably at home in order to know the absorption capacity of our EtthiQ menstrual panties in relation to your flow.

When it's time to change, all you have to do is rinse it, wash it and dry (consult your care instructions for more details). After a few hours, your EtthiQ menstrual panties will be ready to join you again on another adventure or for some quiet time at home.

How long can I wear my EtthiQ menstrual panties?

Everyone is different, so there is no one-size-fits-all answer.

For light flow models Odilia and Noémie: Our testers during the days when their flow was light were able to wear them for an average of 12 hours.

For medium flow model Amandine: Our testers during the days when their flow was light were able to wear it on average of 12 hours. On days when their flow was average, they were able to wear it for an average of 7 hours. On days when their flow was heavy, they were able to wear it for an average of 3 hours.

There are several types of flows. Some of us bleed very watery and/or drain very quickly over a short period of time. Others have a so-called ''central'' flow, that is to say that the blood accumulates in the center of the menstrual panty causing it to quickly overflow on the sides, while the rest of the absorbent zone is far from saturated. In these cases, EtthiQ menstrual panties may need to be changed more frequently.

The best advice we can give is to first try on your EtthiQ menstrual panties in the stress-free comfort of your home. This will allow you to measure at your own pace its absorption against your flow and build a routine optimized to your lifestyle. Get to know the feeling of wetness when the absorbent layer is full and you'll quickly become one with your EtthiQ menstrual panties.

Can I wear EtthiQ period panties overnight?

Yes, our models are designed to be worn day and night. They adapt to your movements (standing, sitting, lying down) and will allow you to spend a peaceful and leak-free night.

Do I need to complement my EtthiQ menstrual panty with another hygienic protection (pad or tampon)?

Depending on your flow, this is not necessary as EtthiQ menstrual panties are a replacement for ''traditional'' sanitary protection. But supplementing with another protection of your choice (pads, tampons) is certainly possible, particularly if you experience very heavy or hemorrhagic periods.

There are no rules, the main thing is that you find the best solution for you.

How many EtthiQ period panties do I need for my cycle?

3 EtthiQ menstrual panties should be sufficient when complementing with other traditional sanitary protections.

If EtthiQ menstrual panties become your exclusive period protection, then 5-7 panties will be enough to keep a clean rotation at the ready without the constant bother and inconvenience of frequent washing and drying.

Are EtthiQ menstrual panties suitable during pregnancy or postpartum?

Our EtthiQ menstrual panties can accompany you throughout your life including all stages of pregnancy such as the days and weeks following childbirth. They provide added support in combination with other sanitary protection until the days when the blood loss returns to normal levels and you start feeling feminine and comfortable again ready to be pampered.

Are EtthiQ menstrual panties suitable for a first period?

YES!!! EtthiQ menstrual panties are the protection we wish we had during our teenage years. That's why we launched a collection especially for teenage girls. We want to accompany them in this new stage of their life with a product that is extremely easy to use, invisible under jeans or leggings, effective and ecological.

Can EtthiQ menstrual panties be used for bladder leakage?

Yes. We have designed EtthiQ period panties with absorbent technology that is able to absorb everything your body secretes (periods, white discharge, light urinary leakage, lochia, ...) while keeping you protected and dry for up to 12 hours.

Put it on, let your body do its thing and let our EtthiQ menstrual panties take care of the rest.

Can I exercise with my EtthiQ menstrual panties?

Our EtthiQ menstrual panties have been designed to best fit your body. So you can jump, run, dance, do yoga and sleep with it worry free.

Is there a risk of toxic shock syndrome, infections or irritation with the use of EtthiQ menstrual panties?

Only internal hygienic protections such as tampons and menstrual cups can cause toxic shock syndrome (very rare but very dangerous). This phenomenon is due to the stagnation of blood over several hours in the vagina and is why it is not recommended to sleep with internal hygienic protections.

As for the risk of infection or irritation, our EtthiQ menstrual panties are made of breathable, naturally anti-bacterial and chemical-free materials so you are protected from leaks and safe from harm.

My period is very heavy to being hemorrhagic. Can I still use an EtthiQ menstrual panty?

Our EtthiQ menstrual panties are more suitable as additional protection if you use a intrauterine contraceptive device or are suffering from endometriosis, Polycystic Ovary Syndrome, or simply on days when your flow is very heavy or even hemorrhagic.

We know it's difficult to find a one size fits all, effective, comfortable and feminine hygienic protection in these situations. It's for this reason we're working tirelessly on models coming soon that will make your life that much better.

Subscribe to our newsletter and never miss any updates to our product line.

Do I have to worry about odours with EtthiQ menstrual panties?

No! Contrary to what many women believe, blood does not have an offensive odour. Rather, it's the chemically treated materials typically found in disposable protections that are to blame. 

The absorbent layer in our menstrual panties consists only of Standard 100 by OEKO-TEX® certified materials and thanks to our innovative technology, it has the power to quickly absorb your flow, retain it and block humidity (humidity stimulates bacteria formation leading to bad odours).


How do I wash my EtthiQ menstrual panties?

3 easy steps:

1) Rinse your EtthiQ menstrual panty with cold water.

2) Hand wash using cold water or run a cold cycle machine wash (preferably in a mesh wash bag for best protection if including in your regular laundry). Do not use fabric softener or bleach as these products may impact the menstrual panty's effectiveness.

3) Air dry

And voilà, your EtthiQ menstrual panty is ready to be worn when you need it.

What kind of laundry detergent or soap should I used to wash my EtthiQ menstrual panties?

Most laundry detergents can be used.

Some tips:

- Use detergents that don't contain glycerin
- Prioritize natural detergents (better for your health and the environment)
- Don't use oily soaps (Marseille, black, Alep soap). Typically these products penetrate the tissues that constitute your menstrual panty, adhere to the fibers and can inhibit absorption capacity.


Why do I have to wash my EtthiQ panties in cold water?

Heat will damage the tissues in the panty over the long term.

Nowadays, cold water machine washing is very capable at deep cleaning and is even better for the environment.

Can the gusset of my EtthiQ menstrual panty become discoloured?

As you know, EtthiQ does not use any chemical substances in our Standard 100 by OEKO-TEX® products (no silver nano-particles or anti stain treatment).

The pH in our blood and other vaginal discharges are naturally acidic so it's possible that certain women may notice a small discolouration where the mucous membranes make contact with the panty. No worries though! Your EtthiQ menstrual panty will still remain just as effective.

What should I do if my menstrual panty was put in the dryer or washed with a fabric softener?

Don't panic! If it happens just once it shouldn't much impact the absorption capabilities of your EtthiQ menstrual panties. However, be more careful in the future to avoid irreversible damage and always follow our easy care instructions.

Order and shipping

I'd like to make an order, which size should I choose?

Please consult our size guide to find the right fit. When in doubt, don't hesitate to contact us; it would be our pleasure to help.

Is it normal that taxes do not apply to EtthiQ menstrual panties?

Yes, and that's great news! Starting in 2015, the Canadian government and most provinces have moved to make all feminine hygiene products, including reusable menstrual panties, tax exempt.

Please note taxes on any shipping charges still apply.

Do you offer free shipping?

Yes, we offer Canada wide shipping for orders 99$ CAD and over.

Free shipping is not offered on deliveries made to Nunavut, the Yukon nor the Northwest Territories.

What are your delivery times?

Shipments are generally sent in 3 to 5 business days with a tracking number.

You can expect to receive your package in 3 to 5 business days for Quebec residents and 5 to 10 business days for the rest of Canada.

Please note longer delays outside of our control are sometimes possible.


Do you ship outside of Canada?

We invite you to contact us directly to find the best possible accommodations.

I never received my order, what should I do?

The first step would be to contact the mail carrier with your tracking number and see if they can locate your package.

If you have not yet received your order within 10 business days, please get in touch with us - we're here to help.

Can I modify my order or change my shipping address?

Yes, as long as the package has not yet shipped. Contact us and we'll be happy to update your order details.

Returns and Exchanges

We're totally confident you'll adore your EtthiQ menstrual panties. But if for some reason you are not absolutely satisfied, get in touch with us and it'll be our pleasure to assist you in making things right.

What is your return policy?

For sanitary reasons, it is unfortunately not possible to accept exchanges or returns.

To ensure that your panty fits right, please refer to our size chart.

You have 14 business days beginning on the day you receive your order to verify everything is to your satisfaction and to contact us if you notice any defects or an error on our part. If the return is approved, you'll receive instructions on how to start the free return process and get a full refund on the returned items.

What is your refund policy?

Once we receive your returned items and they meet our return conditions (manufacturer defect or a mistake on our part), we'll proceed with the refund process. Depending on your financial institution it may take between 3 and 7 business days to receive your funds.




You love your EtthiQ menstrual panties and are active on social media? Great! We're looking to collaborate with content creators who are open to talking about periods and innovative products. Regardless of how many subscribers you have, contact us so we can discuss and get to know each other.


Would you like become a reseller? We'd love working with you too so that more and more women can get access to our magnificent products. Contact us to discuss further.

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